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The latest news on Data Protection Act breaches, data security risks, forthcoming legislation and requirements:


How we can help

Your organisation could benefit from our expertise in the following broad areas:

  • Audits, health-checks & risk analysis
  • Compliance support
  • Policy-checking & authoring
  • Advice & support
  • Development & training.

Of course, there are other benefits, too:

  • You can breathe a big sigh of relief
  • You may not need to employ your own people to look after data protection
  • There are genuine business benefits in getting your data protection right.

Bank of Scotland's misdirected faxes cost it £75,000

5 August 2012—The Bank of Scotland has been fined £75,000 after customers’ account details were repeatedly faxed to the wrong recipients. The information included payslips, bank statements, account details and mortgage applications, along with customers’ names, addresses and contact details. The documents were faxed over a 3-year period, with the first incident reported to the bank in February 2009 by a third party organisation. In total, at least 21 documents were sent to the third party organisation during this time, with another member of the public receiving a further 10 misdirected faxes. Both parties had fax numbers that were one digit outside the intended recipient, which was a department within the bank that routinely uploaded documents onto the bank’s system. Despite the company being informed of the problem on numerous occasions the errors continued. Read full story...

£150,000 fine for Welcome Financial Services

5 July 2012—Welcome Financial Services Limited (WFSL) has been fined £150,000 after the loss of more than half a million customers’ details. Information Commissioner Christopher Graham said he hopes these penalties send a clear message to both the public and private sectors that they cannot afford to fail when it comes to handling people’s data correctly. WFSL’s Shopacheck business lost two back-up tapes containing the names, addresses and telephone numbers of their customers in November last year. The tapes have never been recovered. Read full story...

Compulsory audits are on the cards

13 October 2011—The ICO has said powers are needed to conduct compulsory data protection audits in local government, the health service and the private sector, because the ICO is being blocked from auditing organisations in sectors which are causing concern over their handling of personal information. At present, only central government departments are subject to compulsory data protection audits. Read full story…

Cashier spied on sex attack victim’s bank records

13 September 2011—The ICO has said that custodial sentences need to be available to the courts to stop the unlawful use of personal information. The call came as a bank cashier pleaded guilty to using her position to illegally access the personal details of a sex-attack victim. The cashier’s husband had been convicted of carrying out the attack and was serving time in jail. Sarah Langridge, a former employee of Barclays Bank, claimed she accessed the victim’s accounts and banking records to try to build a picture of the woman who had accused her husband. Mrs Langridge was fined £800, made to pay £400 costs and a £15 victims’ surcharge in a hearing at Brighton Magistrates Court. Read full story…

One year to comply with new cookies law

25 May 2011—Organisations with websites aimed at UK consumers have up to 12 months to ‘get their house in order’ before enforcement of the new EU cookies law begins. The government has revised the Privacy and Electronic Communications Regulations, which come into force in the UK on 26 May, to address new EU requirements. The Regulations make clear that UK businesses and organisations running websites in the UK need to get consent from visitors to their websites in order to store cookies on users’ computers. Read full story...


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